Dispute Resolution

Dispute Resolution

Enter Gaming B.V. states explicitly that bet placement and betting organization, as well as participation in sports betting, multiplayer poker, game in casinos and games like lottery may be restricted by law or even prohibited in some countries. Such restrictions or prohibitions may be imposed even if the company obtained the necessary permission (license for betting or organizing gaming) to place bets and betting organizations.

The User should note that if the placement of bets or participation in sports betting, multiplayer poker and games such as lotteries is prohibited or permitted only under certain conditions, which are not followed, the responsibility for any damage caused by this rests solely with the User.

The client must also take note that the company is not required to provide clients with information, instructions and warnings in a wider range than in the present paragraph. In particular, the company is not liable for damages suffered by the User due to the violation of the relevant legislative prohibitions functioning in his/her country.

You should register on one of the websites which belong to the group of Enter Gaming B.V. companies according to your country of residence. By rating or participating in the games, the User confirms that he has reached the lowest age of consent limited by law of his country, and confirms his/her capacity to enter into the agreement with the company. In case of non-fulfillment of these requirements the User’s account will be closed and necessary measures will be applied.

The User agrees that his personal information provided to the company during the pool betting, games in multiplayer poker, casino games and games such as lotteries, as well as in any other game is stored and used by automatic means.

You have registered on websites which belong to the group of Enter Gaming B.V companies more than once and/or you have more than one account. In this case, the Company has the right to block all the accounts at its discretion and to leave only one account corresponding to the country of residence. By registering the User confirms the exclusive intellectual property of the company’s regulations, as well as the system controlled by them.

The Company reserves the right to inform Users about special promotions and new products by telephone and e-mail.

Legal relations between the User and the company are a subject to laws of Curacao and are regulated by it with the exception of the appropriate legal rules of international private law. The place of performance of all obligations at betting and gaming, as well as at the appropriate bets, is Curacao. All disputes arising over or regarding bets made by customers, are resolved if it does not contradict the law, by the court in Curacao, having the relevant territorial and subject matter jurisdiction.

The Company expressly states that it does not provide users with any advice (consultation) on tax matters and/or legal matters.

No disputes about the bets can lead to a lawsuit, legal action, as well as claims on bookmaker licenses if the company complies with the provisions of arbitration.

In case of any claims and disputes from Users’ side and people representing their parties, the company’s liabilities are limited by the size of bets or its possible winnings.

In case of any disputes or claims the database of Enter Gaming B.V. has priority over any other data.

If there is a discrepancy between the English version of these rules and the translation into another language, the English version is considered to be the correct one.

Any matters of dispute including claims about the results of the event are accepted to be reviewed by the bookmaker office within 5 days from the end of the sporting event.

Enter Gaming B.V. does not hold Users’ funds in segregated or separately protected bank accounts. It is important for the User to understand that deposits of Enter Gaming B.V. are not in banks and no interest is accrued upon them.